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Delivery & Payment

What payment options are available?

In our online store you can pay by credit card (Visa, Mastercard, AMEX), Paypal, Twint or by invoice. The invoice will be sent by e-mail from our partner POWERPAY as soon as the order has been dispatched. If you prefer to pay in cash, you can also bu

What are the shipping / delivery costs?

At bluu there are no packaging, postage or delivery costs, these are already included in the price.

Are samples available to order if I am not quite sure?

No, we do not send samples. However, bluu offers a 100% “30-day money-back guarantee”, which means that if you are not satisfied for any reason, we will refund the purchase price (up to 30 days after the date of purchase). You don't have to send the

I have chosen purchase on account, what happens next?

Invoicing at bluu is handled by our external partner “POWERPAY”. Please check your mailbox and spam folder for an email with the subject “bluuwash.com - invoice POWERPAY XXXXXXX” from the sender “[email protected]”. The e-mail will be sent

How long do I have to wait for my order?

All orders are dispatched as quickly as possible (by 14:00 guaranteed on the same day) and arrive by A Mail within 1-2 days (CH).

Where does bluu deliver to?

We currently deliver within Switzerland and Liechtenstein in this store. For orders to Germany, Austria, France, Luxembourg and Belgium, please use our EU store: German: www.bluuwash.de and for French: www.bluuwash.fr. To stay informed about other co